Our Job Offers

Grade: 9

Eligible Applicants:

• Passed 6 months in their last account/project.
• No Active Misconducts.
• Top Quartile in the last 3 months of their KPIs.
• Achieved quality Figures for their Accounts in the last 3 months.

INTERPERSONAL SKILLS: Ownership - Functional Skills - Ideas presentation and taking initiative - Customer Centricity - Continuous Learning - Results Orientated - Presentation skills

KEY RESPONSIBILITIES

1.Contract Management & Governance

• Manage the end-to-end contract lifecycle, including drafting, review, negotiation, execution, amendment, renewal, and termination of contracts.
• Ensure all contracts comply with applicable laws, regulatory requirements, and internal policies.
• Maintain standardized contract templates, clauses, and playbooks aligned with corporate governance and risk appetite.
• Monitor contractual obligations, milestones, SLAs, penalties, and renewal dates to ensure timely compliance and action.

2. Legal Risk & Compliance Management

• Identify, assess, and mitigate legal and contractual risks across all agreements.
• Escalate high-risk clauses or deviations to the Legal & Corporate Governance Senior Manager with clear recommendations.
• Ensure alignment with regulatory bodies’ requirements (e.g., CBE, NTRA, data protection law, labor law).
• Support internal and external audits by providing contract documentation, risk assessments, and compliance evidence.

3. Legal Operations & Department Management

• Support the Legal & Corporate Governance Senior Manager in managing day-to-day legal operations.
• Track legal requests, turnaround times, and workload prioritization to ensure service efficiency.
• Coordinate with external legal counsel when required and manage related documentation and follow-ups.
• Maintain an organized legal repository for contracts, legal opinions, approvals, and correspondence.

4. Stakeholder & Cross-Functional Management

• Act as a key point of contact between Legal and internal stakeholders (Account Management, Operations, Finance, Procurement, IT).
• ·Provide contractual guidance and legal support to business teams during negotiations and client discussions.
• ·Ensure clear communication of legal requirements, risks, and contractual obligations to non-legal stakeholders.

5. Policy, Process & Continuous Improvement

• Develop and enhance contract management processes, approval workflows, and governance controls.
• Recommend improvements to reduce cycle time, risk exposure, and operational inefficiencies.

6. Reporting & Management Updates

• Prepare periodic reports for management on contract status, risks, renewals, disputes, and compliance matters.
• Provide insights and recommendations to support informed decision-making at management level

Grade:11

Department: Governance

SUB-FUNCTION: IT compliance 

Reporting to: IT compliance Manager

INTERPERSONAL SKILLS 

Ability to analyze and evaluate planning materials, communicate effectively, and to supervise the work of others

Ownership - Functional Skills - Ideas presentation and Taking initiative - Continuous Learning -Customer Centricity

TECHNICAL SKILLS 

• Experience in business continuity planning, disaster recovery, emergency management,
• Experience and BPO n may be substituted for one another.
• Experience in IT Governance farmwork (ISO27001 , ISO22301& PCI DSS)  

PROFESSIONAL EXPERIENCE:  3-5 years

EDUCATIONAL BACKGROUND:

• Bachelor’s Degree in Business Admin , Engineering  or Computer Science
• CISA certification is an added plus
• CISSP, CISM, or MCSE is an added plus
• Six Sigma is an added plus
  

KEY RESPONSIBILITIES 

1.     Contribute to the development and identification of emergency management plans for recovery decision-making and communications, ensuring the continuity of critical departmental processes and governance principles.

2.     Assist in the development, implementation, or evaluation of business continuity, crisis, and emergency management strategies, plans, and procedures.

3.     Monitor and track participation in business continuity plans and emergency management programs, providing support in matters related to the plans and programs.

4.     Assist in the review and evaluation of risk assessments, business impact analyses, and business continuity plans.

5.     Support activities related to emergency management plans and services.

6.     Aid in the development, implementation, or evaluation of current IT compliances, IT controls, disaster recovery plans, and procedures.

7.     Assist in elements of the audit cycle, including risk management and control management, with a focus on IT effectiveness and compliance with applicable directives and regulations.

8.     Assist in obtaining, analyzing, and evaluating reliable documentation, reports, data, and flow charts.

9.     Engage in continuous learning and development regarding rules, regulations, best practices, tools, techniques, and performance standards.

10.   Act as RCX SPOC/PM for all internal and external audits covering IT, leading to successful certification

11.   Monitor & control activities assigned for IT areas to ensure compliance with internal policies and procedures including monthly, quarterly, and annual account and activity reviews.

12.   Identify observations and manage remediation tasks through to closure while adhering to strict deadlines.

13.   Triage Change Management issues and provide recommendations

14.   Work collaboratively with Security Compliance and Legal teams to identify and manage privacy, data protection risks, and compliance requirements.

Make broad recommendations on improving compliance-related processes and/or procedures as they pertains to the IT department and Identify opportunities for IT security compliance control automation