Job Description
Customer Service Back-Office Advisor
Do you have a knack for solving problems and making people smile?
We're looking for a superstar Back-Office Customer Service Representative to join our awesome team!
In this role, you'll be the behind-the-scenes champion, working closely with our frontline customer service team to ensure every customer experience is top-notch.
Here's what you'll be doing:
Providing exceptional customer support via email, chat, and phone.
Investigating and resolving customer inquiries and concerns.
Maintaining accurate and up-to-date customer records.
We offer:
Gross Package: 6040 EGP Gross.
Location: Syndicate Of Applicators, Al Abbaseya Squire
A positive and supportive work environment.
Opportunities for professional development and growth.
The chance to make a real difference in the lives of our customers.
Job Requirements
You're the perfect fit if you have:
A passion for customer service and a can-do attitude.
Basic technical knowledge (Smart TV, LAN and wireless synchronisation.
Excellent written and verbal communication skills.
Strong problem-solving and analytical skills.
The ability to prioritize and manage multiple tasks effectively.
Very good in English
Experience in a back-office or customer service environment.
