Quality Supervisor
What will you do ?
- Review QA sizing and takes action regarding over and under staffing.
- Assure that the monitoring approach and end user satisfaction approaches are implemented on compliance basis across the year.
- Implement required changes to the monitoring and end user satisfaction approaches.
- Reviews sample size and precision per project and addresses required actions based on those reviews.
- Review monitoring results per program and across sites.
- Attends new implementation kick offs, assigns QAE to the newly implemented project and review the new score sheets.
- Review and approves change of project score sheets.
- Review quality variations from metrics and tracks to ensure root causes have been identified and improvement has been sustained.
- Enhance QA reports and presentations based on business and operations needs.
- Address new ideas to Quality data standard system.
- Automate QA required templates and reports.
- Attends monthly QA-operations presentations and sets proper action plans with the account managers.
- Responsible for all client engagement duties, acting as a focal point for any business review, highlighting all quality assurance issue and advise with the appropriate action plan
What will you need ?
- COPC Certification is mandatory.
- Fluent English
- at least 1 year of experience as QAE SPV.
- Communication skill – Decision Making – Relations Management.
- Location: 6th of October.
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
