Quality Specialist Zain KSA


Location: Motamayez

Grade: 9

Eligible Applicants:

  • Passed 9 months in their last account/project.
  • No Active Misconducts.
  • Top Quartile in the last 3 months of their KPIs.
  • Grades 8 & 9 are only eligible to apply

INTERPERSONAL SKILLS:  Result Orientation - Operational Awareness - Building Networks - Coaching & Mentoring - Customer Centricity

Technical Skills: Communication skills - Negotiation Skills – Relations Management

Language: English level B2


  • Track project’s adherence to target and process; escalate gaps as needed.
  • Review all related metrics to enhance results and recommend solutions.
  • Ensure all targets are being followed and evaluate the performance accordingly.
  • Ensure failures and potential failures are reviewed and action plans are set.
  • Ensure all quality-related metrics are being analyzed and variations are minimized.
  • Oversee all activities of own team to ensure high-performance levels and efficient implementation of procedures.
  • Responsible for all business reviews with clients and internal stakeholders to ensure all actions are in place.
  • Analyzing and correlating C-sat and Quality Data to provide a root cause for the needed KPIs.
  • Meet with stakeholders to provide an effective action plan.
  • Following up on the action plan fulfillment, accuracy, and Impact.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Customer Relationship
Personal Evolution
Administrative Work
Technical Expertise


  • Lead the entire sales cycle
  • Achieve monthly sales objectives
  • Qualify the customer needs
  • Negotiate and contract
  • Master demos of our software

Must Have

  • Bachelor Degree or Higher
  • Passion for software products
  • Perfect written English
  • Highly creative and autonomous
  • Valid work permit for Belgium

Nice to have

  • Experience in writing online content
  • Additional languages
  • Google Adwords experience
  • Strong analytical skills

What's great in the job?

  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
Our Product

Discover our products.


What We Offer

Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more


A full-time position
Attractive salary package.


12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.