Presales Manager
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What will you do ?
- Focus on “front-end” potential/existing business including strategy workshops, definition workshops, and other projects which help to create direction for the RCC clients.
- Working directly with senior Business and Technical leaders at the client end. Internal Facilitation of large and small group sessions to drive consensus, prioritization, strategy, etc.
- Solution-development, whether business or technical, as distinct from pure “requirements gathering.
- Roadmaps and approaches to ill-defined or ambiguous problem statements.
- Develop business solutions/ presentations and reports which document the outcomes of various activities.
- Challenge clients and help to drive direction.
- Design Optimum Solution for Proactive and Reactive Opportunities.
- Automate / Innovate and Transformation led Solutions.
- End to End follow up for the Opportunity Pursuit.
- Transition Analysis / Due-Diligence / Solution Presentations.
- Define and Design Knowledge Acquisition / Transfer / Implementation strategy.
- Design and Define the Proactive reach program for newer opportunities.
- R&D work on the potential customer’s and Solutions we can take to them.
- IT Solutions & Digital services transformation R&D.
- Omni channel services and Digital Transformation transition.
- Customer experience Journey from customer acquisition to retention.
- Innovation and new technologies (AI, automation, desktop analytics, speech analytics...).
- Operation assessment for productivity and revenue ability improvement.
What will you need ?
- Interpersonal Skills: Forward Thinking - Business Acumen - Internal & External Networking - Team Empowerment & Development - Customer Centricity.
- Technical Skills: Communication skill - Negotiation Skill – Relations Management – Decision Making
- Professional Skills: Minimum of 10 Years of overall business experience
- Management Skills: 7 years of relevant managerial work experience in large contact center enterprises.
- Educational Background: Bachelor Degree preferable in Business Administration. - MBA is an added plus
What is unique about Raya?
- Are you an eager learner? Raya believes in its employees, so we aim to continuously provide learning & development plans for all of our employees to ensure their personal and career development.
- Are you looking for career progression? Raya is an entity where you can grow whether horizontally or vertically as we offer internal transfer opportunities.
- Are you looking for a rewarding environment? Raya's top achievers are awarded annually with an international 5 days trip.
- Are you looking for an opportunity to give back to the community? Raya encourages their employees to give back to the community through different ongoing CSR programs and initiatives.
- Are you a foodie? Exclusive discounts for Raya employees at Raya’s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
