GRADE: 8
BAND: Senior Professionals & Professionals
DEPARTMENT: Human Resources
SUB-FUNCTION: OD & PM
LINE OF BUSINESS: Raya Customer Experience
REPORTING TO: Senior Supervisor OD & PM
KEY RESPONSIBILITIES
•Maintain updated versions of RCX organization charts and escalate any arising issues.
• Handle job analysis activities and manage the outcomes (e.g., job descriptions, job titles, system updates).
• Prepare and consolidate probation cases based on performance results, validating them according to internal policies.
• Assist in developing and implementing organizational performance improvement plans.
• Develop and maintain dashboards and performance metrics reporting, including trend analysis.
• Provide guidance and support to managers and employees on performance management-related issues.
• Conduct training sessions and workshops on performance appraisal techniques and goal setting.
• Collaborate with HR partners to develop and implement competency frameworks and career development programs.
• Design and implement performance management frameworks, analyze performance data, and provide insights for continuous improvement.
• Assist in facilitating organizational change initiatives and support additional performance management and organizational development activities as needed to ensure alignment with organizational goals and objectives.
INTERPERSONAL SKILLS
- Ownership
- Functional Skills
- Ideas presentation and Taking initiative
- Continuous Learning
- Customer Centricity
TECHNICAL SKILLS
- Microsoft Visio
- Statistical Analysis
- Report Writing
- Advanced Excel & Analytical
- Creativity
- Data visualization
- Negotiation Skills
LANGUAGE SKILLS
- Arabic: proficient
- English: proficient
PROFESSIONAL EXPERIENCE
- 1-3 years of experience
EDUCATIONAL BACKGROUND
-
Bachelor Degree in Business Administration or Human Resources
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
