-
Job Summary:
The Medical Laboratory Customer Service Representative is responsible for providing excellent customer service to patients, physicians, and other healthcare professionals. They will handle inquiries, schedule appointments, process orders, and ensure the laboratory's efficiency.
Key Responsibilities:- Answer incoming calls and provide prompt and accurate information.
- Schedule appointments for laboratory tests and procedures.
- Process patient orders and ensure accurate billing.
- Resolve customer complaints and issues promptly.
- Maintain accurate patient records and documentation.
- Coordinate with laboratory technicians and medical staff.
- Promote laboratory services and products.
- A medical educational background is preferable.
- A bachelor's degree in sciences, agriculture, and pharmacology is preferable.
- Excellent verbal and written communication skills.
- Strong customer service orientation.
- Ability to multitask and prioritize tasks effectively.
- Proficiency in using computers and medical software.
- Experience in a healthcare setting is preferred.
- It is primarily seated in a laboratory or office setting.
- It may require working evening and weekend shifts.
- Work from home is available.
- Package:
- Monthly Salary: 5300 EGP
- Medical Insurance.
- Social Insurance.
- Benefits and discounts in RAYA Shops.
-
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
