GRADE: 8
BAND: Supervisors & Team Leaders
DEPARTMENT: Human Resources
SUB-FUNCTION: People & Organization Capabilities
LINE OF BUSINESS: Raya Customer Experience
REPORTING TO: L&D Manager
KEY RESPONSIBILITIES:
1. Build deep understanding of the business area, strategic goals, challenges and capability gaps and provide learning solutions to address the need
2. Drive the learning cycle and ensure connection between learning interventions and business goals.
3. Act as the main contact point between the supported business area and the learning function in identifying and processing the learning programs.
4. Establish a learning agenda for the supported business area and monitor the delivery through a learning calendar in partnership with key stakeholders.
5. Build a learner profile and help in having an up-to-date competency framework that supports the talent development.
6. Demonstrate advanced knowledge of learning principles and concepts, instructional design theory, evaluations methods and technical capabilities to manage a wide variety of learning projects
7. Assist with the development of annual learning plans for supported business area
8. Assist with management of a portfolio of learning projects to ensure high quality deliverables are produced with the time and cost constraints set for each project
9. Understand the global business context and translate the trends into learning implications
10. Act as a consultant and sources of knowledge to the business in the supported area
11. Proactively diagnose the organizational challenges and opportunities for learning and/or development; tailoring solutions for the supported business unit
12. Oversee needs analysis and strategic learning assessments to create the basis for learning solution development to develop clear instructional learning and performance objectives for the supported business unit
13. Source external vendors as needed, leading negotiations and offerings
14. Facilitate internal learning programs as needed & develop required learning materials
15. Define the learning needs within the supported business area and collaborate with relevant stakeholders to fulfill the demand
INTERPERSONAL SKILLS: Result Orientation - Operational Awareness - Building Networks - Coaching & Mentoring - Customer Centricity.
TECHNICAL SKILLS: Communication skill - Negotiation Skill – Relations Management – Experience in project management and budgeting – Familiarity with e-learning platforms and practices – Excellent communication and negotiation skills.
LANGUAGE SKILLS:
Arabic: Proficient
English: Proficient
PROFESSIONAL
EXPERIENCE:
5 years of experience in HR, minimum 3 in L&D
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
