GRADE: 13
BAND: Line Managers
DEPARTMENT: Information Technology
SUB-FUNCTION: Digital Transformation - Metaverse
LINE OF BUSINESS: Raya Customer Experience
REPORTING TO: Sr Manager Digital Transformation
KEY RESPONSIBILITIES
1. Develop digital transformation strategies: Assess the organization's current digital capabilities and identify areas for improvement and transformation. Develop and implement comprehensive strategies to drive digital transformation aligned with business goals.
2. Identify digital opportunities: Collaborate with stakeholders to identify digital opportunities that can enhance business processes, optimize operations, and improve customer experiences. Stay updated on industry trends, emerging technologies, and best practices related to digital transformation.
3. Project management: Lead and manage digital transformation projects from inception to completion. Develop project plans, define objectives, allocate resources, manage timelines, and ensure successful project execution.
4. Stakeholder engagement: Collaborate with cross-functional teams, business units, and external partners to gain buyin, alignment, and support for digital transformation initiatives. Engage stakeholders at various levels and communicate the vision, objectives, and benefits of digital transformation. \
5. Change management: Develop change management strategies and plans to drive organizational readiness and adoption of digital transformation initiatives. Facilitate training and communication efforts to ensure smooth transitions and minimize resistance.
6. Digital capability building: Assess the organization's digital skills and competencies. Identify skill gaps and develop training programs to build digital capabilities across the organization. Foster a culture of innovation, collaboration, and continuous learning.
7. Performance measurement and analysis: Establish metrics and key performance indicators (KPIs) to measure the effectiveness and impact of digital transformation initiatives. Monitor and analyze data to evaluate performance, identify areas for improvement, and make data-driven decisions.
8. Risk management: Identify potential risks and challenges associated with digital transformation initiatives. Develop risk mitigation strategies and ensure compliance with data privacy, security, and regulatory requirements.
9. Vendor and technology management: Evaluate and select digital tools, technologies, and vendors to support digital transformation initiatives. Manage relationships with technology partners, vendors, and service providers.
10. Stay informed about digital trends: Stay up to date with the latest digital trends, technologies, and industry developments. Continuously explore innovative ideas and opportunities for digital transformation within the organization.
INTERPERSONAL SKILLS:
- Forward Thinking
- Business Acumen
- Internal & External Networking
- Team Empowerment & Development
- Customer Centricity
EDUCATIONAL BACKGROUND:
- Bachelor's or Master's degree in Business Administration, Digital Transformation, Information Technology, or a related field.
- Master's degree is a plus.
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.