Role Description
This is a full-time on-site role for an Automotive Technical Support Engineer at RAYA CX in Cairo, Egypt. The Technical Support Engineer will be responsible for providing technical assistance, troubleshooting, and resolving automotive-related issues for customers. The role will involve ensuring high-quality customer support and service delivery in the automotive industry.
Qualifications
- Technical Support and Troubleshooting skills
- Analytical Skills
- Customer Support and Customer Service skills
- Strong problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work effectively in a team
- Experience in automotive technical support is a plus
- Bachelor's degree in Engineering or related field
Technical Expertise:
Strong knowledge of automotive systems, including engines, transmissions, electrical systems, and diagnostics, relevant to different automotive markets
Language Skills:
English Profile C1
Industry Experience:
Substantial hands-on experience working in the automotive industry to provide real-world insights and practical knowledge.
Understanding of different automotive Markets:
Awareness of the specific challenges, regulations, and trends in different automotive markets, including common vehicle models and technologies.
Continuous Improvement:
commitment to continuous improvement by staying updated on the latest automotive technologies, industry trends, and customer service best practices.
Work Location: Motamayez, October City.
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
