Account Advisor ( English Account )
Role Description
This is a full-time on-site role as an Account Advisor (English Account) at RAYA CX located in Giza. The Account Advisor will be responsible for providing expert and comprehensive customer support by responding to inquiries related to billing, technical issues, product usage, and processing orders. The role also involves maintaining a high level of professionalism while working closely with customers in a fast-paced environment to provide them with the best possible service and technical support.
Qualifications
- Bachelor's or Master's degree in any discipline
- At least 6 Month of experience in customer service
- Excellent verbal and written communication skills in English
- Strong problem-solving skills and the ability to multitask in a fast-paced environment
- Ability to work effectively in a team environment
- Proficiency in Microsoft Office Suite and other relevant software applications
- Experience with customer relationship management (CRM) tools is preferred but not required
- Willingness to work flexible hours
- Keen attention to detail and ability to meet tight deadlines
As an employee of our company, you will collaborate with each department
to create and deploy disruptive products. Come work at a growing company
that offers great benefits with opportunities to moving forward and learn
alongside accomplished leaders. We're seeking an experienced and outstanding
member of staff.
This position is both creative and rigorous by nature you need to think
outside the box. We expect the candidate to be proactive and have a "get it done"
spirit. To be successful, you will have solid solving problem skills.
Responsibilities
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs
- Negotiate and contract
- Master demos of our software
Must Have
- Bachelor Degree or Higher
- Passion for software products
- Perfect written English
- Highly creative and autonomous
- Valid work permit for Belgium
Nice to have
- Experience in writing online content
- Additional languages
- Google Adwords experience
- Strong analytical skills
What's great in the job?
- Great team of smart people, in a friendly and open culture
- No dumb managers, no stupid tools to use, no rigid working hours
- No waste of time in enterprise processes, real responsibilities and autonomy
- Expand your knowledge of various business industries
- Create content that will help our users on a daily basis
- Real responsibilities and challenges in a fast evolving company
What We Offer
Each employee has a chance to see the impact of his work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly
sports sessions, team building events, monthly drink, and much more
Perks
A full-time position
Attractive salary package.
Trainings
12 days / year, including
6 of your choice.
Sport Activity
Play any sport with colleagues,
the bill is covered.
Eat & Drink
Fruit, coffee and
snacks provided.
