Senior Performance Analytics

Crystal Plaza

Job Title: Senior Performance Analytics Analyst

Location: Crystal Plaza

Department: MIS


About the Role:

We are seeking a Senior Performance Analytics Analyst to lead the design, development, and delivery of performance measurement frameworks that drive strategic decision-making across the organization. This role is ideal for a seasoned analytics professional with strong business acumen and deep experience in analyzing complex datasets to uncover actionable insights.

As a senior member of the analytics team, you will collaborate with cross-functional stakeholders to measure key business KPIs, optimize performance, and influence strategy at the executive level.

Key Responsibilities:

  • Lead the development and ongoing improvement of performance dashboards, scorecards, and reporting systems.
  • Analyze and interpret large datasets to evaluate business performance, identify trends, and support strategic planning.
  • Partner with business units (e.g., operations, finance, marketing, sales) to define KPIs and establish measurement frameworks.
  • Deliver clear, actionable insights and recommendations to senior leadership.
  • Build and maintain data models that support forecasting, scenario planning, and goal setting.
  • Develop and implement performance benchmarking and ROI models.
  • Mentor junior analysts and help shape best practices for data analysis and reporting.
  • Ensure data quality and integrity in all reporting outputs.

Required Qualifications:

  • Bachelor’s or Master’s degree in Analytics, Statistics, Business, Economics, Computer Science, or a related field.
  • 5+ years of experience in performance analytics, business intelligence, or a related field.
  • Advanced proficiency in SQL, Excel, and BI tools such as Tableau, Power BI, or Looker.
  • Strong analytical thinking, with experience using statistical techniques to solve business problems.
  • Experience with predictive modeling and/or machine learning is a plus.
  • Excellent communication skills, with the ability to explain complex data insights to non-technical stakeholders.
  • Strong project management and prioritization abilities.

Preferred Skills:

  • Familiarity with cloud platforms (e.g., AWS, GCP, or Azure).
  • Experience in a specific industry (e.g., fintech, healthcare, SaaS, e-commerce) is a strong plus.
  • Knowledge of data warehousing and ETL pipelines.

As an employee of our company, you will collaborate with each department to create and deploy disruptive products. Come work at a growing company that offers great benefits with opportunities to moving forward and learn alongside accomplished leaders. We're seeking an experienced and outstanding member of staff.

This position is both creative and rigorous by nature you need to think outside the box. We expect the candidate to be proactive and have a "get it done" spirit. To be successful, you will have solid solving problem skills.

Customer Relationship
Personal Evolution
Autonomy
Administrative Work
Technical Expertise

Responsibilities

  • Lead the entire sales cycle
  • Achieve monthly sales objectives
  • Qualify the customer needs
  • Negotiate and contract
  • Master demos of our software

Must Have

  • Bachelor Degree or Higher
  • Passion for software products
  • Perfect written English
  • Highly creative and autonomous
  • Valid work permit for Belgium

Nice to have

  • Experience in writing online content
  • Additional languages
  • Google Adwords experience
  • Strong analytical skills

What's great in the job?


  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
Our Product

Discover our products.

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What We Offer


Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more

Perks

A full-time position
Attractive salary package.

Trainings

12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.